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Outsourcing: Healthcare’s ‘out-of-the-box’ solution

By Pamela J. Gallagher

In recent decades, many companies have adopted the maxim, “Do what you do best, and outsource the rest.”  From the ability to focus on the core of their business to gaining outside expertise to boosting their quality of service, there are many reasons outsourcing may be appealing to an organization.

The healthcare industry, however, has long been resistant to the idea of outsourcing parts of their operations, with a tendency toward believing healthcare is “different” than other industries. But healthcare is a business too, and we need to take a look at the numbers before rejecting outsourcing.  By keeping everything in-house, organizations drive expenses up unnecessarily.  Hospitals don’t need a whole team of people for everything.

With the forced advent of remote working during these past few months, healthcare organizations may be more open to outsourcing options.  Furthermore, with the financial challenges many hospitals are facing, now is the time to pursue what for the healthcare industry may feel like an out-of-the-box solution, but has been embraced by many other industries as a viable and profitable way of doing business.

Benefits of outsourcing

  • Scalability. Outsourcing allows your organization to pay only for the expertise they need.  Like with utilities, you only need the amount of electricity you use, not an entire power plant. Most outsourcing companies offer flexible packages, allowing you to start small (and much more affordably), and expand or contract the project or hours as needed.

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